vb89 Terms & Conditions

General Terms

These Terms & Conditions (hereinafter referred to as "the Terms") constitute a legally binding agreement between you (the "Player", "User", or "Account Holder") and vb89 (hereinafter referred to as "vb89", "the Platform", "we", "us", or "our") governing your access to and use of all products, services, and content available at vb89.club, including but not limited to sports betting, live casino, slots, crash games, fishing arcade games, and any other gaming or wagering products that vb89 may offer now or in the future.

By accessing vb89.club, creating a player account, making a deposit, placing a wager, or using any feature of the vb89 platform, you conclusively confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree to any part of these Terms, you must immediately cease using the vb89 platform and close your account.

vb89 reserves the right to amend, update, or replace these Terms at any time. Amendments take effect from the date they are published at vb89.club/terms-conditions. Your continued use of the vb89 platform following the publication of an updated version of the Terms constitutes your acceptance of the revised Terms. It is your responsibility to check this page periodically for changes. Material amendments will be communicated to registered players via the email address or live chat contact on file.

vb89 operates exclusively in English as the platform language. All communications between vb89 and players — including support responses, bonus notifications, and account notices — will be conducted in English as the primary language, with Bengali available as a secondary support language via live chat. In the event of any discrepancy between an English version of a communication and any other language version, the English version shall prevail.

Eligibility & Age Restriction

Access to and use of the vb89 platform is strictly restricted to individuals who meet all of the following eligibility requirements at the time of registration and throughout the duration of their account:

• Age: You must be aged 18 years or older. vb89 applies a strict 18+ age policy across all products and services without exception. This requirement applies regardless of the legal gambling age in any other jurisdiction you may be physically located in.
• Legal capacity: You must have full legal capacity to enter into a binding contract under the laws applicable to you. If you are subject to any legal restriction that prevents you from entering contracts or engaging in gambling activities, you are not permitted to use vb89.
• Single account: You may hold only one registered account on the vb89 platform. Opening multiple accounts — whether under the same or different personal details — is strictly prohibited and constitutes grounds for immediate suspension of all related accounts and forfeiture of any balances held therein.
• Own account use: You must play using your own account, in your own name, and on your own behalf. Playing on behalf of another person, or allowing another person to use your account, is a violation of these Terms.
• Not a problem gambler: You must not be a self-excluded player at vb89 or at any other gambling platform, and you must not be enrolled in any self-exclusion programme at the time of registration.

vb89 reserves the right to request documentary proof of age, identity, and address from any account holder at any time. Failure to provide satisfactory verification documents within the timeframe specified in the request will result in account suspension pending document submission. During a verification hold, no withdrawals will be processed.

Account Registration & Security

To access vb89's full range of betting and gaming products, you must register a player account at vb89.club. During the registration process, you are required to provide accurate, complete, and truthful information including your full legal name, date of birth, residential address (including city and division within Bangladesh), email address, and your preferred mobile financial service number (bKash, Nagad, or Rocket) for payment verification purposes.

You are solely responsible for maintaining the confidentiality of your vb89 login credentials, including your username and password. You must not share your login details with any third party. vb89 will never ask for your password via live chat, email, SMS, WhatsApp, or any other communication channel. Any request for your password purportedly from vb89 should be treated as fraudulent and reported to our support team immediately.

• All information provided during registration must be accurate and kept up to date throughout the life of your account.
• Providing false information, including a false date of birth, constitutes a material breach of these Terms and will result in account suspension and potential forfeiture of funds.
• You are responsible for all activity conducted under your account credentials. If you suspect unauthorised access to your account, you must notify vb89 support immediately via live chat.
• vb89 uses OTP (one-time password) verification, session management controls, and withdrawal-binding to your registered payment method to protect your account against unauthorised access.
• Account transfers, sales, or gifts — whether of the account itself or of the balance held within it — are strictly prohibited.

vb89 reserves the right to suspend, restrict, or permanently close any account where there are reasonable grounds to believe that the account information is false, that the account is being used fraudulently, or that the player is in breach of any part of these Terms. In cases of confirmed fraud, identity misrepresentation, or multi-accounting, vb89 reserves the right to forfeit the entire account balance.

Deposits & Withdrawals

vb89 processes all player deposits and withdrawals in Bangladeshi Taka (৳). The platform supports the following payment methods for registered players in Bangladesh: bKash, Nagad, Rocket, Upay, and Bangladeshi-issued Visa and Mastercard debit and credit cards from supported banks including BRAC Bank, City Bank, Dutch-Bangla Bank, Islami Bank, and Sonali Bank.

• Minimum deposit: ৳500 per transaction across all supported payment methods.
• Deposit processing time: bKash, Nagad, Rocket, and Upay deposits are credited to your vb89 BDT wallet within seconds of successful transaction confirmation. Card deposits typically credit within one to five minutes.
• Minimum withdrawal: ৳500 per transaction. Withdrawals below this threshold will not be processed.
• Withdrawal processing time: Withdrawals to bKash, Nagad, Rocket, and Upay are processed same-day during Bangladesh Standard Time (UTC+6) business hours. Card withdrawals are processed within one to three business days.
• Verification requirement: vb89 may require identity verification before processing any withdrawal. Withdrawals will only be sent to the payment method registered in your verified account — no third-party transfers are permitted under any circumstances.
• Transaction fees: vb89 does not charge transaction fees on deposits or withdrawals on its end. Your mobile financial service provider (e.g., bKash or Nagad) may apply their own standard charges, which are outside vb89's control.
• Currency: All deposits, balances, bets, winnings, and withdrawals are denominated in BDT (Bangladeshi Taka). vb89 does not offer multi-currency wallets or currency conversion services.

vb89 reserves the right to carry out enhanced due diligence checks on any deposit or withdrawal transaction it deems unusual or potentially fraudulent. During such checks, the relevant transaction may be held pending the outcome. vb89 will communicate the status of any such hold to the affected player via live chat or email within one business day of the hold being applied.

Betting Rules & Game Conduct

All sports bets, casino wagers, crash game stakes, and other gaming activity on vb89 are subject to the specific rules applicable to each market, game, or product as published on the platform at the time of play. Players are responsible for familiarising themselves with the relevant rules before placing any wager.

• Bet finality: Once a bet has been confirmed and accepted by the vb89 system, it is final and cannot be amended or cancelled by the player. The only exception is where vb89 exercises its right to void bets in cases of manifest error or event cancellation.
• Manifest error: vb89 reserves the right to void any bet placed at odds or stakes that were posted in error due to a technical fault, data feed error, or human error. In such cases, the stake will be returned to the player's vb89 wallet. vb89 will not pay out winnings based on a manifest error price.
• Event cancellation: If a sporting event on which a bet has been placed is postponed, abandoned, or cancelled, the applicable market rules for that sport will determine the outcome. In most cases, stakes on cancelled events are returned to the player's wallet.
• In-play betting: In-play (live) bets on cricket, football, kabaddi, and other sports are subject to the live market rules published on the relevant market page. Bets placed during any confirmed delay in the live data feed may be voided at vb89's discretion.
• Casino and slot games: All casino table game and slot outcomes are determined by certified RNG (Random Number Generator) technology. vb89 does not manipulate game outcomes. Published RTP (return-to-player) rates for slot titles are based on long-run theoretical averages and do not guarantee any specific outcome during any individual play session.
• Crash games: Aviator, Hi-Lo, JetX, and other crash-format games involve a rising multiplier that can crash at any point. Once a player has opted into a round, their stake is at risk until they cash out. Uncollected stakes when the crash event occurs are forfeited in accordance with the specific game rules.
• Collusion and cheating: Any form of collusion, use of betting software or bots, exploitation of software bugs, or deliberate abuse of promotions is strictly prohibited and will result in immediate account suspension and forfeiture of all balances.

Bonuses & Promotions

vb89 offers promotional bonuses including welcome bonuses, reload bonuses, free spins, free bet credits, cashback offers, and seasonal promotions tied to the Bangladesh sporting and cultural calendar (including BPL season bonuses, Eid cashback offers, Pohela Boishakh free spins, and Victory Day special prizes). Each promotion is subject to its own specific terms, which are published alongside the promotion on the vb89 platform.

• Wagering requirements: All bonuses are subject to wagering requirements that must be met before any bonus-derived winnings can be withdrawn. The specific wagering requirement for each bonus is stated in the promotion's individual terms.
• Time limits: Bonuses and free spins expire within the time period specified in the individual promotion terms. Expired bonuses and any associated winnings are forfeited automatically.
• Game restrictions: Certain bonuses may be restricted to specific game categories, game providers, or individual titles. Wagering on restricted games during an active bonus may not contribute to the wagering requirement or may result in bonus forfeiture.
• One bonus per player: Players may hold only one active bonus at a time unless the specific promotion terms state otherwise. Attempting to claim multiple simultaneous bonuses through multi-accounting will result in all associated accounts being suspended.
• Bonus abuse: vb89 employs automated and manual monitoring to detect bonus abuse, including but not limited to: low-risk hedging strategies, systematic exploitation of free bet terms, multi-accounting, and use of third-party promotional arbitrage tools. Any account found to be engaging in bonus abuse will have the bonus and any associated winnings removed and may be permanently suspended.
• vb89 right to amend promotions: vb89 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice if operational circumstances require it. Players will not be compensated for promotions that are cancelled before they have opted in.

Account Closure & Self-Exclusion

Players may request the closure of their vb89 account at any time by contacting the support team via live chat. Before closing an account, any remaining balance above ৳500 will be processed as a withdrawal to the player's verified payment method, subject to the standard withdrawal verification process.

vb89 provides a range of responsible gaming tools for players who wish to manage their gambling activity, including self-exclusion facilities. Players who feel their gambling is becoming a problem are strongly encouraged to use these tools before their situation escalates.

• Temporary self-exclusion: Players may apply for a self-exclusion period of 30 days, 90 days, or 180 days directly from their account settings or by requesting it via live chat. During the exclusion period, the account is fully locked — no logins, no deposits, no bets, and no casino play are possible.
• Permanent self-exclusion: Players may request permanent account closure with self-exclusion, meaning the account cannot be reopened at any future date. Permanent self-exclusion requests are actioned within one hour of confirmation via live chat.
• Cooling-off period: Players may apply for a shorter cooling-off pause of 24 hours, 48 hours, or 7 days without triggering a full self-exclusion. This temporarily suspends access to all betting and gaming features while preserving the account.
• Deposit limits: Players may set daily, weekly, or monthly deposit limits from their account settings. Limits take effect immediately and cannot be increased without a mandatory 24-hour review period.
• vb89-initiated closure: vb89 reserves the right to close any player account without prior notice where there is evidence of fraud, multi-accounting, identity misrepresentation, underage gambling, breach of these Terms, or any activity that vb89 reasonably considers to pose a risk to the integrity of the platform.

For more information on responsible gaming resources, deposit limit controls, and self-exclusion procedures, please visit the Responsible Gaming page on this website.

Limitation of Liability

vb89 provides the platform on an "as available" basis and makes no warranty, express or implied, that the platform will be uninterrupted, error-free, or free from technical faults at all times. Scheduled maintenance, unscheduled outages, third-party data feed failures, or connectivity issues outside vb89's control may temporarily affect platform availability.

• vb89 will not be liable for any loss of profits, loss of winnings, loss of data, or any consequential or indirect loss arising from your use of or inability to use the vb89 platform.
• vb89 will not be liable for losses arising from delays in bKash, Nagad, Rocket, or card payment processing that are attributable to the payment service provider rather than to vb89's own systems.
• vb89 will not be liable for any losses arising from a player's failure to keep their login credentials secure, or for losses resulting from a player sharing their account details with a third party.
• In all cases where vb89 is found liable, the maximum liability of vb89 to any individual player shall not exceed the total deposits made by that player in the 30 days immediately preceding the event giving rise to the claim.
• Nothing in these Terms limits vb89's liability for fraud, wilful misconduct, or any other liability that cannot be excluded under applicable law.

Gambling involves financial risk. You should never gamble with money you cannot afford to lose. vb89 is a platform for entertainment purposes. vb89 is a safe and reliable platform using SSL encryption and fair play certified games, but cannot guarantee specific outcomes from any betting or gaming activity. If gambling is affecting your finances, relationships, or mental health, please contact the vb89 support team or visit a responsible gaming resource immediately.